Privacy policy

What we collect

• Your name, email, phone number and delivery address when you order
• Personalisation text and any photos you upload for your gift
• Payment confirmation from our payment provider — we never see or store your full card details

How we use it

Only to make, dispatch and support your order, and to contact you about it. We share the details needed to make and deliver your gift with our manufacturing and delivery partners. Payments are processed securely by Stripe. We never sell your information.

How long we keep it

Order records are kept for as long as required for accounting and legal purposes. Uploaded photos are kept only as long as needed to fulfil and support your order.

Your rights

Under UK GDPR you can ask to see, correct or delete the personal information we hold about you. Email tailoredgiftorders@gmail.com and we'll respond within one month.

Cookies

We only use cookies and browser storage that are essential for the shop to work, such as remembering your basket. We don't use advertising or tracking cookies.